The client may raise appeal to the general manager of icas based on this procedure 客戶可以根據本程序向英格爾總經理提出申訴。
Complaints : unsatisfied formal written or oral statement to the certification service or personnel of icas and the client and products of certification of icas 2投訴:對英格爾的認證服務或人員、英格爾認證的客戶、產品的不滿意的正式書面或口頭聲明。
The integrity of transferring the quality management system certificate issued by an approved certification institution to the certificate of icas shall be ensured 確保由一個已認可的認證機構頒發的質量、環境管理體系證書被轉換為英格爾的證書時的完整性。
This procedure is applied to the party subjecting to certification , related organization , individual or any related parties in connection with the certification service provided by icas 本程序適用于與英格爾認證服務有關的被認證方、及相關的組織、個人或任何相關方。
Dispute : oral or written statement expressing different point of views in aspect of procedure and technique of certification between the organization subjecting to certification ad icas 3爭議:被認證組織與英格爾在認證程序和認證技術問題方面不同意見的口頭或書面的表述。
The scope covers all the management of the procedure for transferring the quality management system certificate issued by an approved certification institution to certificate of icas 所有由一個已認可的認證機構頒發的質量、環境管理體系證書被轉換為英格爾的證書的轉換過程的管理。
In order to guarantee the impartiality of certification works of icas and safeguard the interests of applicant and the clients who have obtained the certification of icas , this procedure is hereby compiled 為保證英格爾認證工作的公正性,維護申請人和已獲得英格爾認證的客戶利益,制訂本程序。
Transfer of certification certificate means to transfer the current effective quality management system certification certificate issued by other certification institution to the certificate of icas 認證證書轉換即:將其它認證機構頒發的現行有效的質量、環境管理體系認證證書轉換為英格爾的證書。
Appeal : unsatisfied formal written or oral statement made by the organization subjecting to certification while its certification situation is affected directly by the certification decision of icas 1申訴:當被認證組織的認證狀態直接受到英格爾認證決定影響時作出的不滿意的正式的書面或口頭聲明。